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Welcome to Maison De Nadia, where we bring your living spaces to life with exquisite and carefully curated furniture pieces. At our online shop, you’ll discover a harmonious blend of style, comfort, and functionality, designed to elevate your home to new levels of sophistication.

FAQs

1. Do you offer styling services?

Yes, we do! Our goal is to transform your space into a reflection of your personality and lifestyle. Our styling services encompass everything from color palettes and furniture selection to lighting design and art curation.

2. What are the payment methods?

We accept various payment methods, including Visa credit cards, bank installments, and valu installments.

3. How can I proceed with the furniture order?

To place your furniture order, simply follow these steps:

  1. Add to Cart: Select your desired items and add them to your shopping cart.
  2. Checkout: Review your order summary and proceed to the checkout page.
  3. Provide Details: Enter your shipping and billing information.
  4. Secure Payment: Choose your preferred payment method and complete the transaction.
  5. Order Confirmation: Once your payment is confirmed, you will receive an order confirmation email.

4. What countries do you ship to?

We ship to all Arab countries, the United States, and Europe.

5. What is your return/exchange policy?

We understand that sometimes, things don’t quite work out as planned. For standard items, you can return or exchange them within 15 days of receipt. However, please note that customized items cannot be returned or exchanged as they are tailored to your specific preferences.

To be eligible for a return or exchange, items must be in pristine condition, unaltered, and free from any customer-induced damage. Original packaging and receipts are essential for processing your request.

If you encounter a manufacturing defect, we’ll happily repair, replace, or refund the item upon inspection.

Once we receive your return, we’ll promptly assess it and notify you of the outcome. If approved, your refund will be processed within 5 business days and credited to your original payment method.

6. How do I cancel/modify an order?

To cancel or modify your order, please contact our customer service team via WhatsApp or email. Please provide your order number and any specific details of the changes you’d like to make.

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